Customer Focus
To attain our mission we need to maximize our:
Focus on customers.
Focus on quality that differentiates our surgical services for our customers.
"Teamwork" and performance by providing a positive work environment and competitive compensation for staff.
Partner relationships with the hospital and physicians through efficient professional services and open communications.
About Our Mission
WASC's mission is to provide first-class surgical services for the local community in a safe, comfortable and welcoming environment: one which we would be happy to treat our own families.
Striving to Create the Standard for Excellent Surgical Care
We strive to create this standard of excellence by:
- Providing our services with a personal level of care that is courteous, compassionate, and efficient.
- Being attuned to the wants and needs of our customers and offering services that are of high quality and value.
- Continuously learning and sharing improvements in our processes so that each day we get better at providing excellent care for our patients.
- Growing our facility and business in an increasingly competitive market.
- Recognizing the importance of our staff and expanding their training and development to match their needs with those of our facility.
- Maintaining close and productive relationships with our surgeons, their staffs and the local medical community.
- Conducting all of our affairs in an honest and ethical manner.